Privacy Policy
Alter-atelier.com
STUDIO ALTER L.L.C-FZ (“we,” “our,” or “us”), a company incorporated under the laws of the United Arab Emirates with license number 2421860.01 and registered address at Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, UAE, values your privacy and is committed to protecting your personal data in accordance with applicable UAE data protection regulations.
1. Information We Collect
We may collect the following information when you interact with our website or services:
- Personal Information: Name, contact number, email address, shipping and billing address.
- Transaction Details: Purchase history, payment method (processed securely through third-party payment gateways; we do not store full card details).
- Technical Information: IP address, browser type, device details, and cookies to improve user experience.
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders.
- Communicate with you regarding orders, refunds, or customer support.
- Improve our products, services, and website.
- Comply with legal obligations under UAE law.
3. Sharing Your Information
We do not sell or trade your personal information. We may share your data only with:
- Trusted third-party service providers (e.g., delivery companies, payment processors) for order fulfillment.
- Regulatory authorities when required by UAE law.
4. Data Security
We implement industry-standard security measures to protect your information. However, no electronic transmission or storage method is 100% secure.
5. Cookies
Our website may use cookies to enhance user experience. You may adjust your browser settings to refuse cookies, but this may affect site functionality.
6. Your Rights
Subject to UAE laws, you have the right to request access to, correction of, or deletion of your personal information.
7. Contact Us
Company: STUDIO ALTER L.L.C-FZ Registered
Address: Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, UAE
Email: adel@studioalter.co